Policies

Animal Guarantees:

All animals are guaranteed to be healthy, of correct lineage/morph, feeding on appropriate sized meals, correctly sexed and healthy. 

Refund Policy:

29Snakes does not refund a purchase once the animal is no longer in our care.

Exchange Policy:

1. Incorrect sexing, (you must be the original purchaser of the animal)

Return Policy / Rescue:

If you have purchased a ball python from us and you can no longer take care of the animal, we will accept it into our care and shipped if necessary at your expense; you will forfeit all ownership of the animal, including any offspring we produce from it.

Holding with Deposit

A 50% non-refundable deposit is required to hold an animal for up to one month.  If the deposit is received during a trade show then we can only hold the animal up to 3 hours unless a payment plan has been put in place.

All specimens are available on a first come first serve basis. Animals are not considered sold until a deposit is received. If we cannot supply you with your animal we will refund your deposit promptly. Deposits are moveable from one animal to another.

Payment Plans:

If a payment plan has been agreed upon between the buyer and 29 Snakes then the following will apply:

Using (30) days or a one month payment plan as an example

With a 50% non-refundable deposit is required, the remainder of the balance is due upon the (30) days closure, failure to pay the remaining balance within the (30) days of original deposit will result in the loss of your rights to the animal on hold and to the 50% deposit you submitted.

Age Requirements:

We cannot not sell to minors.  All purchasesers must be 18 years of age or older